Refund policy

No returns or refunds

Just A Senior Moment uses custom Print-On-Demand (PoD) services worldwide. 

We select PoD providers and their products and manufacture processes because they  meet or exceed our values. We want you to experience both the quality and design suited to Aging Well.

As a consequence, these custom created products cannot be returned or exchanged. We don't offer refunds or exchanges. Your order will be created for you specifically.

Thank you so much for trusting our work on your behalf is worth it!

However, we've got you covered if something goes wrong:

• If your item arrives damaged, defective, or misprinted, simply contact us within 30 days of delivery with a photo of the issue and we'll arrange a free replacement or full refund — no return required.
• If your order is lost in transit, we'll resend it or issue a full refund.

To request a replacement or refund, email us with your order number and a photo of the issue.